I did a search on the web to see what the general feedback for using worldwide brands is actually like. One thing that gave me a chuckle was someone replied to the question as … DUH !! – coke pepsi BP Nike ! lol…..On a more serious note !! … I came across the following testimonial from Glenn.F from Canada he said the following…

”  I just wanted to drop you a note and say thank you for all of the resources and information you have provided me with over the past couple of weeks. I did take your advice and purchased your product. As most people are I was of course skeptical of something that promises so much and is sold over the internet.”

“I have been burned before but after researching your product for weeks and doing my homework I decided to take a chance and laid out my cash.”

I am happy to say that it was a great investment. Without this product I quite frankly would have given up trying to source and research legitimate suppliers with legitimate products long ago. I am taking this venture slow and have only held a couple of auctions and made one small liquidation purchase for some toys that I think I will be able to make a nice profit on.”

“As I learn more and do more and more research I do tend to become a bit overwhelmed with all of the information and choices out there. I have found your newsletters, videos, resource centre and e books immensely helpful in getting me through the reams and reams of information.”

“It can be a bit discouraging at times but your plethora of free material and obvious experience in this area has helped me maintain my focus. Working full time and raising two young kids does not leave a lot of time or energy left for trial and error.”

“If I am going to make this thing work I need to learn from those that have gone before and avoid as many of the mistakes that are lurking out there as possible. You have made this endeavor immensely more possible with your wonderful product and amazing support and advice that you offer so freely.”

“I do get the impression that you actually care about your customers and do want to see them succeed. Obviously this is one of the keys to your success.”

Thanks again

Glenn F.

Here is what a summary of what Glen had to say… “

“He is a typical guy that is working full time and raising 2 young kids but he still finds the time to work on his online venture. “

He finds world wide brands to be not only a product but a service that has a support team that actually cares about their customers. This is endorsed by Chris Malta’s free information that he gives away to his customers.

Glen took over 3 weeks to make his decision to go with worldwide brands - This is typical as it is an expensive outlay to sign up with worldwide brands. But as many of worldwide brands customers have benefited immensely by gaining profits when drop shipping product on ebay and their own personal websites.

As Glen mentioned he was “ happy to say that it was a great investment” ….

He also said …. “ He would of given up a long time ago trying to find legimate products to dropship along time ago”

“ See ALL Customer Reviews of Worldwidebrands by CLICKING HERE NOW !“

Another customer opinion is from Kristin, who says that the worldwide brands directory was very lucky to stumble upon the website. She tried several other directories during the week and they all turned out to be utter scams.

She was a little nervous before purchasing worldwide brands but she was very thrilled when she accessed the directory for the first time. She even squealed along with a lot of smiles! She is extremely impressed and claims that it is every bit fabulous as worldwide brands says that it is.

“I just want to say THANK YOU! Your directory is amazing. I purchased several other directories this week - before I was fortunate enough to stumble upon your site - and without exception, all of them have turned out to be scams. ”

“After reading through the information on your web site, I decided to purchase your product. Of course, having been misled several times this week, I was a little nervous. Not to worry. I was thrilled when I accessed the site for the first time. There was much smiling and squealing involved. I am extremely impressed; it is every bit as fabulous as you claim.”

Thanks again.

Sincerely,
Kristin F

The next user that is currently using worldwide brands drop ship directory is a single mom Kelly, who is struggling to make ends meet. She had always wanted to start her own web business.

But, like many people she would always just talk about it and not actually do anything. She has a small family that she would like to one day take them to Disneyland.

She states that the website has helped her immensely to find out what not to do and what to do. She will keep us posted if her dreams come true.

“I stumbled on to your web site by chance, or should I say by an act of God.  I am a single mom trying to make ends meet. It’s tough out here. I have always wanted to start my own web business but like you talk about I don’t have much I can afford to lose. Basically, if I make many mistakes I don’t only lose my hard earned, saved, money I lose my chance to ever accomplish my dream of doing this.”

“The biggest thing for me right now is to some day be able to take my sons on a vacation to Disneyland or anywhere for that matter but my eyes on Disneyland. My sons are 13 and 14 and I have never been able to take them anywhere. They are growing so fast and I am running out of time to show them that they can be proud of me.  Anyway, I came to your site for help, I’m so glad I did.”

“I’ll confess that I have already made one mistake with a false wholesaler. Anyway if you have any tips that would help me that would be great although your web site has been like a dream come true for me. I feel so much more educated on what to do and what not to do.”

” Anyway, the point of my letter was to just tell you Thank you for making this site. Your site will no doubt help me to change my life. I’ll keep you posted if Disney ever comes… “

Thank you so much

Kelly L

It is clear from the current customer opinions of worldwidebrands that world wide brands are clearly not a scam. It is evendent that there are a lot of dropship scams and clearly world wide brands is not a scam.

Finially, a company has put their hand up and created a quality dropship company that allows their customers to benefit with all of the best features combined by a top support team to provide the best possible customer experience when setting up your own online retail business or selling products on ebay.

” See ALL Customer Reviews of Worldwidebrands by CLICKING HERE NOW !“

]]> http://world-wide-brands-review.com/the-truth-about-world-wide-brands/feed http://world-wide-brands-review.com/customer-service-had-to-be-contacted http://world-wide-brands-review.com/customer-service-had-to-be-contacted#comments Mon, 22 Sep 2008 01:11:54 +0000 Richard http://world-wide-brands-review.com/?p=44 I tried the using the worldwidebrands drop shipping directory -  I was not able to use it….

worldwidebrands dashboard login

…This is what happened (check out the screenshot left). When I went to their login page I entered my username and password. When I clicked login I was presented with the following screen. Instead of directing me to the worldwidebrands dashboard I was greeted with an error that says “ make sure you select the “Always trust.” Checkbox and select “Run”

“ I was in a bit of a hurry to use worldwidebrands” - naturally we always are when we can get access!

” I wonder what Niches you will choose to use

for your website or to sell on ebay? ….

To see the niche options that worldwidebrands offers

click here right now “

My natural instinct to investigate myself I searched around on the worldwidebrands site to see what support material that they have to support my problem. 

worldwidebrands dashboard login javascript access error

I discovered that they have a very tiny link that says “ login help” you can see it on the screenshot below the “find products now” yellow button on the left hand margin. I clicked on it and I am presented with the following screenshot. I made sure that I have the lastest java version installed on my pc. I checked by following the instructions on the screen shot photo to your right.

I have a technical background and I am very handy with PC’s so I started emliminating things. I disabled my firewall and windows security. But I still couldn’t start using worldwidebrands. So I flicked an email to the support team for worldwidebrands. Here is the email that I sent to worldwidebrands customer support team on September 4^th :

So what was the customer support response like from worldwidebrands?

… read below to find out ….

Worldwidebrands Customer Support Email

How long did worldwidebrands take to get back to me?

Here is the email that they sent back to me…

worldwide brands customer support times

A worldwidebrands customer service specialist got back to me within 24hrs so I was very impressed with their contact. What did they send me? As you can see in the screenshot above it was a stock email that details how to eliminate other software on the PC. I had already disabled my firewall and windows firewall (not to mention I don’t even use windows firewall I find it unsatisfactory I actually use zonealarm) Please note that I have ommited the customer service representative details on the email screen shot.

Since I had already tried the following I had to reply to worlwidebrands again to sort the login issue out. You can see the response from the worldwidebrands customer service representative below. The customer service specialist has told me to call her between the hours of 9am to 5.30pm EST during Monday to Friday. She states that I should have 30mins up my sleeve. She said she can help me by accessing my computer and finding out what is causing the issue. Since I am based in Australia I will have ring early in the morning to get a hold of the customer service specialist.

worldwidebrands support rep response

I called ________  the customer service specialist from worldwidebrands at 8:56am local time in Australia.

Here is the conversation with world wide brands ……

I called them up and entered the extension number that the rep had left me. The phone kept ringing for about 30 secs then went to voice mail. The voice message was for another representative not the one that had contacted me by email. I didn’t end up leaving a message as I would prefer to speak to worldwidebrands when it is convenient for me. So I will call them back later.

During the day I tired up and busy doing things so I ended up leaving it until Wednesday. I phoned them again on Wednesday 8:42am local Australia time. I was again presented with another representatives voicemail message. I decided not to leave a message so I will try contacting them again shortly.  I called them again at 9:50am but this time I contacted their direct support telephone number and pressed “1″ to go through to their support team. The phone kept ringing and eventually went to voicemail to state that all of their support representatives are either busy or I have called them outside of customer support hours.

Read my next post to find out how things went with solving this issue with worldwide brands …..

In the meantime ……

 

” I wonder what Niches you will choose to use

for your website or to sell on ebay? ….

To see the niche options that worldwidebrands offers

click here right now “